Ever felt proud when your calendar, to-do list, and inbox are finally in sync? That's your daily win here. As a Medical Records Assistant at Unity Communications, you'll bring that same sense of calm organization to our healthcare clients.

In this role, you'll blend clinical know-how with tech-savvy skills using AI tools to streamline summaries, ensure accuracy, and help prep providers for patient visits. If you love precision, thrive on process, and secretly enjoy a good document backlog challenge, this role is calling your name.

Sounds like something basic to you? Apply today!

How You Spend Your Eight Hours

• Daily EHR document review and processing

• Review and organize all new documents uploaded to the EHR (labs, imaging, external consults, and other medical records)

• Categorize each document accurately (Lab Report, Imaging Report, External Specialist Note, etc.)

• Use AI tools (e.g., Gemini) to generate concise, clinically accurate summaries in approved medical shorthand

• Review and edit AI-generated outputs for accuracy and clarity before pasting into the EHR comments section

• Structured data entry

• Manually input relevant lab values into Canvas Medicals structured fields using correct units and reference ranges

• Transfer imaging Impression and findings into structured result fields

• Skip unsupported tests or data outside structured field parameters

• Review and route documents

• Route documents appropriately based on date:

• < 1 year old: mark as Review Needed and assign to PCP

• 1 year old: mark as Review Not Required

• Flag and escalate urgent findings per protocol

• Visit preparation support

• Assist in preparing for next-day patient visits by summarizing and organizing patient records

• Prioritize urgent results for patients with upcoming appointments

• Backlog clean-up

• Work systematically through a backlog of ~14,000 historical documents lacking summaries

• Categorize, summarize, and route each document according to established workflows

What You Must Possess

• Prior experience in healthcare documentation, medical virtual assistance, or EHR systems (Canvas Medical experience preferred)

• Proficiency in medical terminology and ability to interpret labs, imaging, and clinical notes

• Strong written English and communication skills

• Exceptional attention to detail and accuracy when handling clinical information

• Ability to follow detailed SOPs independently with minimal supervision

• High level of tech proficiencycomfortable using AI tools, Google Drive, and web-based systems

• Strong understanding of HIPAA compliance and commitment to maintaining patient privacy

• Experience with AI summarization tools such as Gemini or GPT-based systems (preferred)

• Familiarity with U.S. healthcare records, including labs, imaging, and specialist notes (preferred)

• Prior experience in virtual care coordination or pre-visit planning (preferred)

What You Shall Receive

• HMO coverage upon regularization, with one free dependent after one year of continuous service and another free dependent after two years of continuous service

• VL/SL credits upon regularization

• Friendly and supportive work culture

• 13th-month pay and other Philippine-government-mandated benefits

• Non-taxable allowances

• Pay increases, performance bonuses, growth opportunities, birthday gifts, and many more

What You Should Consider

• Full-time position

• Monday to Friday, 7 AM to 4 PM EST

• Hybrid work setup with on-site training

Why Join Our Company

You look for a company whose senior management listens to what you are and aren't saying and whose managers and team leads you can genuinely connect with. According to Glassdoor, 99% of the current and previous employees recommend Unity Communications to their friends, and 100% approve of its executive management. Our company is a Certified Great Place To Work that values inclusion and diversity and spreads kindness and positivity.